Privacy Policy

B&F Construction Ltd – Privacy Policy

Last updated: 22 June 2026

This Privacy Policy explains how B&F Construction Ltd (“we”, “us”, “our”) collects, uses and protects your personal information when you use our website www.bf-construction.co.uk (bf-construction.co.uk in Bing) or contact us in any way.

We take your privacy seriously and comply with all applicable UK data‑protection laws, including the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

We are registered with the Information Commissioner’s Office (ICO) as a Data Controller.

ICO Registration Number: ZB634399

1. Information We Collect

We may collect the following personal data:

Name

Email address

Telephone number

Address (if provided during a quote or job)

Details relating to your enquiry or project

Technical data such as IP address, browser type, pages visited and time spent on the website (via cookies and analytics)

2. How We Collect Your Data

Data you provide directly

When you contact us by phone, email, post or through our website

When you request a quote

When you use our services

Data collected automatically

When you browse our website (cookies, analytics, IP address, device information)

3. Lawful Basis for Processing

We process your data under the following lawful bases:

Contract – to provide quotes, carry out work and communicate with you

Legitimate interests – to respond to enquiries, improve our website and maintain business records

Legal obligation – for tax, accounting and regulatory purposes

Consent – for marketing communications (only if you opt in)

4. How We Use Your Data

We use your information to:

Respond to enquiries

Provide quotes and carry out agreed work

Manage appointments and communication

Improve our website and services

Maintain business and financial records

Comply with legal obligations

We never sell your data.

5. Data Sharing

We may share your data with:

Website hosting and IT service providers

Email service providers

Subcontractors involved in your project (only where necessary)

Professional advisers (accountants, legal advisers)

Regulatory bodies if required by law

All third parties are required to keep your data secure.

6. Data Security

We use appropriate technical and organisational measures to protect your data, including:

Secure servers

Password‑protected systems

Restricted access to personal data

If you suspect misuse or a data breach, contact us immediately at:

databreach@bf-construction.co.uk

7. Data Retention

We keep your data only as long as necessary:

Quotes & enquiries: up to 24 months

Job records & invoices: 6 years (legal requirement)

Emails: up to 2 years

Website analytics: typically 12–26 months

Backup copies may remain for legal or regulatory purposes.

8. Your Rights

You have the right to:

Access the data we hold about you

Correct inaccurate information

Request deletion of your data

Restrict how we use your data

Object to processing

Request data portability

To exercise your rights, contact:

contactus@bf-construction.co.uk

If you are unhappy with our response, you can complain to the ICO:

https://ico.org.uk

9. Cookies

Our website uses cookies to:

Improve performance

Analyse website traffic

Remember your preferences

You can manage or disable cookies in your browser settings.

More information: www.aboutcookies.org

10. Links to Other Websites

Our website may contain links to external sites.

We are not responsible for their content or privacy practices.

11. Business Changes

If B&F Construction Ltd is sold or undergoes a business change, your data may be transferred to the new owner under the same privacy protections.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Contact Us

For any questions about this Privacy Policy or your data:

B&F Construction Ltd  

Email: contactus@bf-construction.co.uk